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Bennett Zucker Brings Expertise in Sales & Marketing and Product Development to a Company Providing Self-Help Customer Support
New York, November 7 - AskIt.com, askit.com, an Application Service Provider (ASP) that is a leader in outsourced online customer service solutions, today announced that Bennett Zucker has been appointed as Senior Vice President, Sales & Marketing.AskIt.com offers online businesses of all sizes an affordable tool, the AskIt! system, to improve online customer support with an easy to use interactive self-help solution.
In his new position at AskIt.com, Zucker will be responsible for building, training and managing the sales team, along with supervising day-to-day sales and marketing operations.
"Bennett Zucker has over 20 years of experience in sales, marketing, general management and product development," said Ken Shapiro, President of AskIt.com. "We believe his background and knowledge will be a great asset in leading AskIt.com's sales and marketing team as we expand our profile in the online customer service marketplace."
Prior to joining AskIt.com, Zucker was Senior Vice President-Sales & Marketing at Real Media, a global provider of digital advertising technology and services. He was responsible for ad sales on a network of more than 1,000 branded media Web sites worldwide, including the Washington Post, Times of London and South China Morning Post.
He also served as Real Media's Managing Director for Latin America, overseeing technology and advertising sales and operations throughout the region from offices in Miami, Mexico City and Sao Paulo, Brazil.
Before working at Real Media, Zucker served in a variety of positions including as a marketing manager for McGraw-Hill, a publisher at Rodale Press and a general manager at Phillips Business Information.
Zucker received a BA from Queens College and is also a graduate of St. John's University School of Law.
About AskIt.com
AskIt.com, www.askit.com, is the first company providing affordable outsourced online customer service and support solutions targeted specifically to organizations seeking an easy to use and rapid to deploy solution for their Web sites or intranets. AskIt.com is backed by investors including internet.com Venture Partners III, part of the affiliated venture capital arm of internet.com Corporation (NASDAQ: INTM), and Advanta Growth Capital Fund L.P., venture capital affiliate of Advanta Corporation (www.advanta.com) (NASDAQ: ADVNA, ADVNB).
AskIt.com's solution allows companies to cost-effectively: reduce inbound emails and customer support costs up to 80%; increase customer service levels by offering 24x7 automated support; and gain valuable insight into their businesses. The AskIt! system's functionality includes: self-help; inbound and outbound email management tools; and integration with live-chat. AskIt.com customers include: Dean & Deluca, ritzcamera.com, Boater's World, The American Society for Association Executives, the American Institute of Graphic Arts, the New York New Media Association, BabyUniverse.com and ActionGear.com. AskIt.com is a privately held company and is headquartered in New York. For additional information, contact info@askit.com or call (212) 414-9590.