Raymond Blum Brings Expertise in Programming and Architecture to a Company Providing Self-Help Customer Support

New York - September 25 - AskIt.com, an Application Service Provider (ASP) that is a leader in outsourced online customer service solutions, today announced that Raymond Blum has been appointed as Vice President, Systems Architecture.

AskIt.com offers online businesses of all sizes an affordable tool, the AskIt! system, to improve customer support with easy to use self-help service in an interactive FAQ format.

In his new position at AskIt.com, Blum will be responsible for determining the methodologies that will be used to develop a responsive, highly interoperable product and for evaluating the technologies that will be used to deliver a robust implementation of this system that will scale to meet the growing demands of our customers.

Raymond Blum’s experience in the application of new programming technology is a great asset to the company, said Ken Shapiro, President of AskIt.com. We are fortunate to have Blum as part of the team with his broad range of valuable experience in the banking, securities, media and software development industries.

Before joining AskIt.com, Blum was a project leader and technology mentor at HBO. His responsibilities in this position included strategic evaluation of development tools, and developing and teaching classes in Java development and Macintosh programming. Blum also handled conducting and coordinating training of staff in Java Programming, Object Oriented Analysis, Forte System Management and Hypercard.

Prior to working at HBO, Blum was a consultant at Solomon Brothers where he developed and supported EMPTOR, an employee time reporting system. He also developed The Makeup Assistant, which was used in the production of publications for the Magazine Division of Time Inc. Earlier Blum was a contractor for Tardis Systems, Inc., where he set up Office systems, AppleTalk and Ethernet LANs and developed Vertical Market software for several small businesses.

Raymond Blum graduated with honors from City University of New York with a degree in data processing.

About AskIt.com
AskIt.com, www.askit.com, is the first company providing affordable outsourced online customer service and support solutions targeted specifically to organizations seeking an easy to use and rapid to deploy solution for their Web sites or intranets. AskIt.com is backed by investors including internet.com Venture Partners III, part of the affiliated venture capital arm of internet.com Corporation (Nasdaq: INTM), the Internet Industry Portal.

AskIt’s solution allows companies to cost-effectively: reduce inbound emails and customer support costs up to 80%; increase customer service levels by offering 24x7 automated support; and, gain valuable insight into their businesses. AskIt’s functionality includes: self-help; inbound and outbound email management tools; and, integration with live-chat. AskIt.com customers include: Dean & Deluca, ritzcamera.com, Boater’s World, The American Society for Association Executives, the American Institute of Graphic Arts, the New York New Media Association, BabyUniverse.com, and ActionGear.com. AskIt.com is a privately held company and is headquartered in New York. For additional information, contact info@askit.com or call (212) 414.9590.