New York, - August 29 - AskIt.com has been named a finalist in The Second Annual Users Choice Awards, sponsored by Customer Support Management magazine and RealMarket. The company's product/service AskIt! competed in the category of customer management product and services.

The Users Choice Awards is the only awards program in which customer relationship management (CRM) products are judged by the end user. There were 168 product entries in a total of 34 categories, including: Call Center Communications/CTI, Customer Satisfaction Measurement Solutions, and Field Service Solutions.

"We are thrilled to be a finalist in the User Choice Awards," said Ken Shapiro, President of AskIt.com. "Having our customers nominate the AskIt! system for this award represents the innovative solution AskIt.com is providing to satisfied clients."

All finalists will receive either a "Gold Best-in-Class" or "Best-in-Class" Award. A catered awards celebration will be held during the CRM/Support Services Conference and Expo at the Moscone Center in San Francisco on Tuesday, October 24 at 3 p.m. in Gateway Room 103.

Awards will be presented by Katherine Grayson, Editorial Director of Customer Support Management and Gary Lemke, President of RealMarket. Regarding the awards program, Ms. Grayson stated, "Nothing speaks so directly about the quality of and effectiveness of a product as does end-user acclaim."

Program Partners for the event are: Call Center Network Group, Customer Support Consortium, Help Desk Institute, Help Desk 2000, and Help Desk Professionals Association.

About AskIt.com
AskIt.com (www.askit.com) is the first company providing affordable outsourced online customer service and support solutions targeted specifically to organizations seeking an easy to use and rapid to deploy solution for their Web sites or intranets. Financial backing of AskIt.com is provided by investors including internet.com Venture Partners III, part of the affiliated venture capital arm of internet.com Corporation the Internet Industry Portal, which is a $600 million public company (Nasdaq: INTM).

AskIt's solution allows companies to cost-effectively: reduce inbound emails and customer support costs up to 80%; increase customer service levels by offering 24x7 automated support; and, gain valuable insight into their businesses. AskIt's functionality includes: self-help; inbound and outbound email management tools; and, integration with live-chat. AskIt.com customers include: Dean & Deluca, Ritz Camera, Boater's World, The American Society for Association Executives, the American Institute of Graphic Arts, the New York New Media Association, BabyUniverse.com, and ActionGear.com. AskIt.com is a privately held company and is headquartered in New York. For additional information, contact info@askit.com or call (212) 254-4194.

About Customer Support Management
Customer Support Management, the magazine for optimizing the customer relationship, is the only enterprise-level solutions publication written exclusively for executives, directors and managers responsible for CRM, from the customer service/support and eService viewpoint.

About RealMarket
RealMarket provides fact-based market research for customer relationship management organizations, and publishes "RealMarket Today!" -the daily source for the latest breaking news in CRM, delivered directly to you via e-mail.