-Participate in the Users Choice Awards Today-

New York, N.Y. – April 5, 2000 - AskIt.com, a leader in outsourced online customer service solutions, is nominated for an award for the AskIt! System by the Users Choice Awards. If you use customer management products and services, you can be a User Judge and vote for the AskIt! System at www.userschoiceawards.com/vote.html.

The awards program is a “best-of-class recognition” for customer management product and services, based on the judgments of the people who actually use them. The awards are sponsored by Customer Support Management magazine and RealMarket, and will be presented at ZD Events' CRM/Support Services Conference & Expo Fall 2000, October 22-26 in San Francisco, CA.

”It is an honor to have the AskIt! System nominated,” said Ken Shapiro, President of AskIt.com. “Now we are urging our customers to show their support by voting.”

About RealMarket
RealMarket is a market research and intelligence firm dedicated to helping advance the Customer Relationship Management market through research and education. The company publishes RealMarket Today!, a daily email that covers news and financial information for the CRM industry and reaches over 30,000 readers daily. Additionally, RealMarket produces RealMarket Live!, a weekly webcast “talkshow” featuring discussions with industry leaders on driving topics in customer management. RealMarket Research is headquartered in Indianapolis, Indiana.

About Customer Support Management
Customer Support Mangement is the only management solutions publication written exclusively for customer service and support executives and managers at Fortune 1000 companies, the top 5,000 call/contact centers, eCommerce companies, and other mid-sized to large companies. Customer Support Management is An Intertec®/ Primedia publication.

About AskIt.com
AskIt.com (www.askit.com) was founded in September, 1999 by a team of successful entrepreneurs with a proven track record of building and growing Internet and start-up companies. The company provides outsourced online customer service and support solutions for e-commerce and corporate Web sites of small to medium-sized companies and organizations. AskIt.com’s solution reduces inbound emails and customer support costs up to 80%, increases customer service levels by offering 24x7 automated support and allows companies to gain valuable insight into their businesses. AskIt.com customers include: Dean & Deluca, Golf Day, the American Institute of Graphic Arts, the New York New Media Association, BabyUniverse.com and ActionGear.com. AskIt.com is a privately held company and is headquartered in New York. For additional information, contact ken@askit.com or call 212.254.4194.