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Pablo Ouziel (212) 414 - 9590 Pablo@askit.com FOR IMMEDIATE RELEASE |
Chris Martin Brings Expertise in Financial Management to a Company Providing Self-Help Customer Support
New York, -- January 11, 2001 - AskIt.com, an Applications Service Provider (ASP) that is a leader in outsourced online customer service solutions, today announced that Chris Martin has been named Vice President, Finance.Askit.com offers online businesses of all sizes an affordable tool, the AskIt! System, to improve customer support with an easy to use self-help service in an interactive FAQ format.
In his new position at AskIt.com, Martin will be responsible for developing, implementing and organizing the financial and operational processes required for growth, increased profitability and meeting rapidly changing market and operational demands.
"Chris Martin's extensive experience in fiscal control, accounting and finance will be a key asset to the company," said Ken Shapiro, President of AskIt.com. "AskIt.com will benefit greatly from Chris as part of the team with his experience in the communications and applications service industries."
Before joining AskIt.com, Martin served as Chief Financial Officer at TSI Broadband & Subsidiaries, a provider of digital broadband communication services to small and medium-sized businesses. His responsibilities included strategic planning, financial accounting and reporting. In this role, Mr. Martin worked closely with the President and senior management to refine the business plan to prepare and lead the pre-IPO plans.
Martin also held a variety of positions including Corporate Controller at CCI an applications service provider, controller at Advertising Information Services, Chief Accounting Officer at Anchor Drilling Fluids, USA, Inc. overseeing the acquisition by Smith International, and Senior Accountant at XXCAL, Inc. Mr. Martin received a BS in Finance from the University of Houston.
About AskIt.com
AskIt.com, www.askit.com is the first company providing affordable outsourced online customer service and support solutions targeted specifically to organizations seeking an easy to use and rapid to deploy solution for their Web sites or intranets. AskIt.com is backed by investors including internet.com Venture Partners III, part of the affiliated venture capital arm of internet.com Corporation (NASDAQ: INTM), and Advanta Growth Capital Fund L.P., venture capital affiliate of Advanta Corporation (www.advanta.com) (NASDAQ: ADVNA, ADVNB).
AskIt.com's solution allows companies to cost-effectively: reduce inbound emails and customer support costs up to 80%; increase customer service levels by offering 24x7 automated support; and, gain valuable insight into their businesses. The AskIt! system's functionality includes: self-help; inbound and outbound email management tools; and, integration with live-chat. AskIt.com customers include: Dean & Deluca, ritzcamera.com, Boater's World, The American Society for Association Executives, the American Institute of Graphic Arts, the New York New Media Association, BabyUniverse.com, and ActionGear.com. AskIt.com is a privately held company and is headquartered in New York. For additional information, contact info@askit.com or call (212) 414-9590.