AskIt Systems is the first company providing affordable outsourced online customer service and support solutions targeted specifically to organizations seeking an easy to use and rapid to deploy solution for their Web sites or intranets.

AskIt Systems solution allows companies to cost-effectively: reduce inbound emails and customer support costs up to 80%; increase customer service levels by offering 24x7 automated support; and, gain valuable insight into their businesses. The AskIt System's functionality includes: self-help; inbound and outbound email management tools; and, integration with live-chat. AskIt Systems is backed by investors including internet.com Venture Partners III, part of the affiliated venture capital arm of internet.com Corporation (NASDAQ: INTM), and Advanta Growth Capital Fund L.P., venture capital affiliate of Advanta Corporation (www.advanta.com) (NASDAQ: ADVNA, ADVNB).

AskIt Systems was founded in September of 1999 and is run by a team of successful entrepreneurs with a proven track record of building and growing Internet and start-up companies.